Business Process Outsourcing

Enabling anytime, anywhere access to essential documents For many companies, the time and resources needed to plan, deploy, and support an in-house image repository is prohibitive. That's why they turn to Iron Mountain.



Information Life Cycle Management is Iron Mountain's core business. We have an extensive array of business process outsourcing services that enable our customers to concentrate on their core business activities while allowing us to take care of their non-core information management responsibilities. Key examples of BPO services include forms processing, data entry, data extraction and data verification, back scanning legacy files. When these are combined with our traditional, fully compliant and secure off site information storage, retrieval and destruction services, customers have a comprehensive information management service that provides a "single window" service to the customer, allowing single chain of custody, accountability and reduced costs.

BPO Services include:

  • Forms Processing
  • Date Entry
  • PO Imaging and Indexing
  • Instant Access to Information
  • Back-scanning of your old records

Adding Value from Data Capture

A combination of Optical Character Recognition (OCR) (printed), Intelligent Character Recognition (ICR) (handwriting), Optical Mark Recognition (OMR) (tick boxes) and key from image technology is used to ensure the most efficient method of data capture. Utilizing OCR technologies instead of manual keying:

  • Minimizes costs
  • Reduces delays
  • Eliminates errors
  • Provides instant access to information

A Managed Approach to the Sharing of Documents

Our ability to provide secure storage for documents in both hardcopy and softcopy means we can ensure the quick and efficient sharing of approved documents to multiple authorised parties in various formats right across your business and home worker network.